Privacy Policy

Last updated: July 24, 2026

M&G Professional Service (“M&G,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.mandgprofessionalservices.com or contact us through the website.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

We may collect information you voluntarily provide through contact forms, website chat, email, telephone, or other website features, including:

Name
Email address
Telephone number
Home or service location
Information about requested cleaning or professional services
Preferred appointment dates or times
Information included in messages or inquiries
Any other information you choose to provide

Please do not submit sensitive personal information through the website unless it is necessary for us to provide the requested service.

Information collected automatically

When you visit the website, Wix and other website service providers may automatically collect technical information such as:

Internet Protocol address
Browser type
Device type
Operating system
Pages viewed
Date and time of access
Referring website
General geographic location
Cookie and session identifiers
Website interaction and performance data

2. How We Use Information

We may use collected information to:

Respond to questions and service inquiries
Provide quotes or information about our services
Schedule or coordinate appointments
Communicate about requested services
Operate, maintain, and improve the website
Provide website chat and contact features
Understand how visitors use the website
Protect the website against misuse, fraud, and security threats
Maintain appropriate business records
Comply with legal obligations
Enforce our policies and protect our legal rights

We do not sell personal information in exchange for money.

3. Wix Website Services

This website is hosted and operated using Wix.com Ltd. Wix may process visitor information on our behalf to provide website hosting, security, content management, forms, chat, galleries, multilingual tools, and other website functions.

Information submitted through Wix features may be stored through Wix’s systems and infrastructure. Wix may process data in the United States, Israel, the European Union, or other locations where Wix or its service providers operate.

More information about Wix’s privacy practices is available at:

https://www.wix.com/about/privacy

4. Website Forms and Chat

The website may use Wix Forms and Wix Chat.

When you submit a form or use the chat feature, we may receive your name, telephone number, email address, service location, requested services, message, and any other information you provide.

We use this information to respond to your inquiry, provide quotes, schedule services, communicate with you, and maintain appropriate business records.

Chat features may also use session identifiers or similar technologies to maintain a conversation and distinguish one visitor from another.

5. Cookies and Similar Technologies

The website may use cookies, local storage, pixels, scripts, and similar technologies.

These technologies may be used to:

Keep the website functioning properly
Maintain website security and visitor sessions
Remember privacy choices
Support forms, chat, galleries, and multilingual features
Measure website performance
Understand visitor interactions

Essential cookies may operate without consent where permitted because they are necessary for the website to function.

Optional cookies or third-party components are managed according to the choices available through our cookie-consent banner.

You may review or change your cookie choices through the privacy or cookie settings available on the website.

6. Cookie-Consent Management

We use Usercentrics for Wix to provide our cookie banner and manage visitor consent choices.

Usercentrics may process information such as:

Consent status
Consent date and time
Device or browser information
An anonymous or pseudonymous consent identifier
Privacy settings selected by the visitor

This information is used to document and honor your privacy choices.

7. Third-Party Content and Services

The website may contain third-party content, links, scripts, or services. These providers may collect information under their own privacy policies.

Third-party content may include maps, social-media content, videos, fonts, software libraries, or other embedded services. Where applicable, these components may be blocked until the visitor provides consent.

The website may also use a Google-hosted jQuery software library to support website functionality. This library is not used by M&G for advertising by itself. Requests to Google-hosted resources may disclose technical information, such as an IP address and browser information, to Google.

Google’s Privacy Policy is available at:

https://policies.google.com/privacy

We are not responsible for the privacy practices of third-party websites or services.

8. How We Share Information

We may share information with:

Wix and website-hosting providers
Cookie-consent and website-security providers
Vendors that help us operate the website or provide services
Professional advisers, including attorneys and accountants
Government agencies or law-enforcement authorities when legally required
A buyer, successor, or other party involved in a merger, sale, restructuring, or transfer of the business

We may also share information with workers, contractors, or service providers who need the information to complete a requested service.

Service providers are permitted to process information only as necessary to perform services for us or as otherwise allowed by law.

9. Service Locations

M&G Professional Service is a mobile service business. We travel to customers’ homes or other service locations.

When you request a quote or schedule a service, we may collect the address or location where the service will be performed. We use that information to evaluate the request, provide a quote, plan travel, and complete the requested service.

We do not publish customer service addresses on the website.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Provide requested services
Schedule or complete appointments
Maintain business, payment, or service records
Resolve disputes
Enforce agreements
Meet legal, tax, accounting, and security requirements

Retention periods may vary depending on the type of information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system is completely secure. We cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.

12. Your Privacy Choices

Depending on where you live, you may have rights concerning your personal information, including the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent
Request a portable copy of certain information
Opt out of certain data-sharing or targeted-advertising activities
Appeal a decision concerning a privacy request

These rights are subject to applicable legal exceptions.

To submit a privacy request, contact us using the information at the end of this policy. We may need to verify your identity before completing the request.

13. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

M&G Professional Service does not knowingly sell personal information for money. Based on the website features currently used, we do not knowingly use personal information for cross-context behavioral advertising.

If our practices change, we will update this policy and the website’s privacy controls as required.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

14. Children’s Privacy

This website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that a child submitted personal information without appropriate authorization, we will take reasonable steps to delete it.

15. International Visitors

Your information may be processed in countries other than the country where you live. Those countries may have different data-protection laws.

Where required, we and our service providers use appropriate safeguards for international transfers of personal information.

16. External Links

The website may link to websites operated by other organizations. We do not control and are not responsible for their content, security, or privacy practices.

Review the privacy policy of any external website before providing personal information.

17. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or cookie banner when appropriate.

18. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

M&G Professional Service
Website: https://www.mandgprofessionalservices.com
Email: renomgproservices@gmail.com
Phone: 775-240-8844
Phone: 775-515-2222